This Privacy Policy of Commerce 360 Inc., doing business under the trade name CICO Cash (“CICO Cash”, “We”, “Us”, “Our”), a Delaware corporation, has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online (including through our mobile applications). PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual in context. Please read this Privacy Policy carefully to understand how we collect, use, protect, and otherwise handle your PII in accordance with our website and services. It also describes your choices regarding use, access, and correction of your personal information.
The Privacy Policy may change from time to time, but changes will only be effective from the date they are made and will not retroactively alter terms under which you previously used the Service.
We may collect the following information about you, including non-public personal data:
Registration & Transactions: Full name, gender, age, email address, phone number, date of birth, mailing address, bank account details, and card information (debit/credit).
Recipients’ Details: Recipient’s full name, address, phone number, email, and bank account details when you initiate a transfer.
Usage Data: Transaction history, frequency of transfers, beneficiaries, and interactions with the Service.
Device Information: Hardware/software details, IP address, browser, and access logs.
Verification Data: Information lawfully obtained from third parties, such as identity verification providers and credit agencies.
Customer Service: Recordings of calls, messages, and support interactions.
Phone number is required during registration as part of CICO Cash’s secure identity verification and regulatory compliance (KYC/AML).
We collect information when you:
Register on our site or mobile app.
Place an order or complete a transaction.
Enter details during customer support interactions.
Use features of the Service such as sending, receiving, or withdrawing money.
We use and may share your data for:
Providing CICO Cash remittance and mobile money services you request.
Verifying identity and preventing fraud.
Processing transactions, including settlement of funds.
Contacting you about your account or transactions (via SMS, email, or notifications).
Compliance with laws (e.g., KYC/AML).
Improving our services, marketing, and promotional activities.
Sharing with authorized third-party service providers strictly for business operations (e.g., payment processing, identity verification).
CICO Cash uses vetted partners such as identity verification providers to process personal and financial data securely. By using our Service, you authorize such transfers and processing.
We may also disclose your information:
As required by law or regulators.
In case of merger, acquisition, or sale of assets (with notice).
With your prior consent, for specific use cases.
You may request access to, correction of, or deletion of your personal information by contacting us at support@cico.cash.
We will respond within a reasonable timeframe.
You may opt out of marketing communications via unsubscribe links or contacting support.
We use encryption, multi-factor authentication, and industry-standard measures to safeguard your data.
While no system is 100% secure, we continuously improve security protocols to protect against unauthorized access or breaches.
We use cookies and tracking technologies for:
Processing transactions.
Remembering user preferences.
Measuring site traffic and usage analytics.
Running targeted promotions and ads through authorized third-party partners.
You may disable cookies in your browser settings, but doing so may restrict use of the Service.
We collect device type, OS version, and performance data.
Push notifications are used for transaction alerts and promotions (opt-out available in device settings).
Location data may be collected to provide localized services (e.g., nearest agent locations).
Mobile analytics may capture usage statistics to improve the app experience.
Our platform may include links to third-party services or partners. These external sites have independent privacy policies, and CICO Cash is not responsible for their practices.
We do not market to or knowingly collect personal information from children under 13 (COPPA compliance).
We may amend this Privacy Policy at any time. Updates will be posted on https://cico.cash, and material changes will be notified via email or in-app messages.
If you have any questions about this Privacy Policy, contact us at:
Commerce 360 Inc. – CICO Cash Department
8 The Green, Suite B
Dover, DE 19901
Phone: +1-206-565-6692
Email: support@cico.cash
Website: https://cico.cash
